Jililife Terms & Conditions — Full Policy in Bangla

Welcome to Jililife. These Terms & Conditions ("Terms") govern the use of the Jililife platform. By registering an account or using the platform, you are deemed to have accepted these Terms.

Jililife is an online gaming and betting platform serving players in Bangladesh. Our goal is to deliver a safe, transparent, and enjoyable experience — and these Terms & Conditions are a key part of making that happen.

If you have any questions, reach out to our Help Center or support team — we're always ready to explain everything clearly.

To open an account on Jililife, you must provide accurate and truthful information. Registering with false or incorrect details is a violation of these Terms & Conditions and may result in account termination.

• Each individual may only One you may open an account. Creating multiple accounts will result in all accounts being closed and balances may be forfeited.
• Keep your account password strictly confidential. Do not allow anyone else to access your account.
• If you notice any unusual activity on your account, please contact us immediately.
• The phone number and email address provided at registration must be accurate and active.
• Transferring or selling your account to a third party is strictly prohibited.

Jililife is strictly for adults. You must be at least 18 years old to register and play. Any account found to belong to a minor will be closed immediately.

• Jililife may request ID or other documents at any time to verify your age.
• Accounts operated from restricted regions will be suspended.
• Users experiencing mental health issues or gaming addiction can voluntarily self-close their account.

Jililife currently accepts transactions via Mobile Pay, Nagad, and Rocket. All deposits and withdrawals must be made from a mobile banking account registered in your own name.

• Minimum deposit: ৳500 | Minimum withdrawal: ৳500.
• Withdrawals are typically processed within 30 minutes — even faster for VIP members.
• Deposits or withdrawals from third-party accounts are strictly prohibited.
• For suspicious transactions, Jililife may initiate a verification process and temporarily place a hold on the payment.
• Withdrawal requests cannot be cancelled once submitted — please make sure before you apply.
• If money laundering or fraudulent activity is suspected, Jililife is obligated to report it to the relevant authorities.

Jililife offers a range of bonuses and promotions. Each offer comes with specific terms, and failure to meet those terms may result in the bonus being forfeited.

• Wagering Requirement: Most bonuses come with wagering requirements — meaning you must place a certain amount in bets before withdrawing bonus funds.
• Time Limit: Every bonus has an expiry date. Any unused bonus will be cancelled once it expires.
• Multiple Bonuses: Multiple bonuses cannot be active at the same time unless the offer explicitly states otherwise.
• Bonus Abuse: Using multiple accounts or someone else's information to claim bonuses will result in forfeiture of all bonuses and winnings.
• Cashback: Jililife VIP cashback is real cash — available for direct withdrawal.
• Jililife reserves the right to modify or cancel any bonus at any time.

All games on Jililife use certified RNG (Random Number Generator) technology. Every outcome is entirely random and not predetermined.

• Bets cannot be cancelled once confirmed.
• If a game or bet is left incomplete due to a system error or technical issue, Jililife reserves the right to void or restart it.
• If a match is cancelled in Sports Betting, the stake will be refunded.
• If incorrect odds are offered on live betting, Jililife reserves the right to void the affected bets.
• Exploiting technical glitches or bugs in any game is strictly prohibited and will result in account closure.
• Using any software or bots to play is strictly prohibited.

Jililife treats security as its top priority. We follow international KYC (Know Your Customer) standards. Identity verification may be required before processing withdrawals above a certain amount or if any suspicious activity is detected.

• A copy of your National ID (NID) or passport may be required for KYC verification.
• You may be required to verify ownership of your deposit method.
• Withdrawals may be on hold until KYC verification is complete.
• Your personal information is kept secure in accordance with our privacy policy.
• Enabling two-factor authentication (2FA) adds an extra layer of security to your account.

Jililife believes gaming is a form of entertainment — not addiction. We actively promote responsible gaming and provide dedicated tools to support it.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limit.
• Self-Exclusion: You can voluntarily suspend your account for a set period.
• Cooling-Off Period: You can take a break from gaming for anywhere between 24 hours and 6 weeks.
• If you feel that gaming is having a negative impact on your life, please reach out to our support team.

For more details, visit our Responsible Gaming Visit Page.

Jililife may temporarily suspend or permanently close your account for the following reasons:

• Violation of any part of these Terms & Conditions.
• Registering with false or inaccurate information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Use of automation or bots.
• Failure to cooperate with KYC verification.

You can also request account closure at any time. Please withdraw any available balance before closing your account.

Jililife may update these Terms & Conditions at any time. For significant changes, we will notify you via email or in-app notification.

Continued use of the platform after any changes takes effect means you have accepted the updated terms. We recommend checking this page regularly.

If you have any questions or complaints regarding these Terms & Conditions, please get in touch. Our support team is available in Bangla 24/7.

• Email: support@jililife.bet
• Live Chat: From within the platform, at any time
• Help Center: Help Center Page

We aim to resolve all complaints within 48 hours. Complex cases may take longer, but you will be kept updated throughout.